HI recruits 01 Support Services Manager

HI recruits 01 Support Services Manager


Outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a  world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.
Handicap International is changing his name and becomes « Humanity & Inclusion ». HI, Humanity & Inclusion is an independent and impartial aid and development organization with no religious or political affiliations operating in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Since the organization was first founded in 1982, we have set up development programs in more than 55 countries and responded to many emergencies.

For further information: http://www.handicap-international.org


Handicap International (HI) started its activities in Iraq in 1991. Since the offensives of the group Islamic State (ISG) in 2014, Iraq has been facing an internal armed conflict and a double humanitarian crisis, with high numbers of Iraqi internally-displaced people (IDPs) and Syrian refugees in need of humanitarian assistance. In 2015 the ongoing armed clashes have caused further waves of displacement. In January 2016, there were 3,290,000 recorded IDPs and 245,000 Syrian refugees in Iraq.

Access to the displaced populations remains the main challenge. Most of the IDPs have settled out of the camps (both in urban and rural areas), are widely spread and move frequently among different host communities. In addition, Conventional Weapons (CWs) and Improvised Explosive Devices (IEDs) continue to impose a devastating human toll in Iraq. In contaminated areas, local populations, IDPs and returning populations are all at risk of death and injury. It is estimated that an average of 324 IED incidents occur on a monthly basis.

HI has currently 5 offices in Iraq:Erbil coordination office, Kirkuk field office, Mosul field office, Kalar field office, Baghdad office.

HI’s strategy in Iraq for 2017-2019 includes 3 main components:
– Arms Risk Reduction: Including Risk Education and Land release
– Health: Physical and psychological rehabilitation
– Inclusive access to essential services



The general mission of the Support Services Manager is to manage Kirkuk and Kalar support services and ensure the HI capacity to run and develop activities in Kirkuk governorate and North Diyala area.

Under the direct supervision of the Field Coordinator, you will be responsible for:
– Ensuring direct line management and capacity building of Human resources, finance and logistics teams members of Kirkuk and Kalar offices;
– Ensuring that local legislation and Handicap International internal procedures for HR, Logistics and Finance is respected;
– Ensuring the respect of donor Administrative and Logistics guidelines (cash management, recruitment process, procurement management, stock management, asset management, fleet management);
– Negotiating and liaise with local and administrative authorities as well as with local suppliers;
– Maintaining and developing the administrative and logistics organisation and operating framework: administrative management, management of contracts, etc.;
– Sending administrative and logistics reporting to the coordination on monthly basis;
– Ensuring proper management of human resources: HR policy, recruitment, administrative management of staff, training management.

Base: Kirkuk, spending a weekend in Erbil or Suleymaniyah every 3 weeks is mandatory, can be more.
Frequent visits to Kalar to plan (every month).

Team under direct line management: HR officer, Logistics officer, finance officer (Kirkuk), logistics officer, admin assistant (Kalar);

HR oversight about 101 staff at HI’s Kirkuk base and 19 at HI Kalar base.

A complete job description will be sent to shortlisted candidates.



– BA or MA in Human Resources management, Finance management, Economics, Logistics or Management
– Logistic and procurement management training is an asset

– At least 5 years experience in Human Resource and Finance management preferably
– Previous experience in Logistics, procurement management in complex context

– Fluent English
– Arabic is a plus
– Planning / Organizational skills
– Communication skills (oral and written)
– Empowering, developing others, capacity building
– Integrity and accountability
– Analytical thinking

Personal qualities:
– Autonomy and flexibility
– Patience
– Self confidence
– Results oriented
– Fostering teamwork
– Capacity to line in a remote area



• Starting date: ASAP
• Length of the contract: 1 year
• Salary from 2214 € (gross) / month regarding the experience of the candidate
• Perdiem: 510,57 € (net)
• Hardship allowance: 500 € (net)
• Insurances: medical hearth coverage, retirement planning, repatriation
• Paid holiday: 25 days per year
• R&R : 5 days every 3 months
• Status: unaccompanied position
• Housing: collective housing fully covered by HI

Ville Kirkuk – Kalar
Experience 3 à 5 ans
Fonctions RH et Finances, Services et Logistique
Secteurs d’activité Autre, Gestion crise / post-crise
Pays Moyen Orient, Irak
Comment postuler Only online by joining a CV and cover letter via the following link:
Postuler en ligne https://hi.profilsearch.com/recrute/fr/fo_annonce_voir.php?id=3313&idpartenaire=130
Date de fin de validité 18/07/2019
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