Programme Coordinator (1709)
Concern Worldwide started working in DRC in 1994. Since that time we have grown into one of the leading humanitarian organisations operating in DRC with national rapid response programmes, resilience programmes, cash, WASH and nutrition programmes. This is an exciting opportunity to support the development of existing and new programmes for DRC and ensure that they are implemented to the highest quality. Today, 1 in 10 people in humanitarian need live in DRC- come and help us do our part.
About the role: This is a 12-month replacement role with unaccompanied terms based in Goma, Democratic Republic of Congo (DRC) with a salary of Grade 4 €44,133 to €49,038.
You will report to the Programme Director, and will line manage the Programme Managers in Tanganyika and North Kivu. You will also report to the Area Coordinators and work closely with the Programme Development and Quality Coordinator, the Technical Advisors, M&E Manager, Base Managers, Country Financial Controller and the HR Manager.
The role requires regular travel to different programme locations in the country.
We would like you to start ASAP.
Your purpose: The purpose of the BHA Programme Coordinator is to supervise and coordinate the implementation of the BHA-funded multi-sectoral programme, ensuring high quality and timely implementation of the WASH, Shelter and Livelihoods activities in line with the proposal, budget and project plan in both provinces.
You will be responsible for:
Provide effective and efficient management of the project implementation in line with the project proposal and donor requirements and ensure timely production and submission of project reports and budget revisions
Promote and ensure appropriate participation and equitable access of participants and communities through appropriate mechanisms
Participate in conducting joint assessments and planning responses together with other teams and follow up on the recommendations & assist in the development of funding proposals as relevant to support the programme in Tanganyika and North Kivu
Support the technical teams, whilst coordinating with technical advisors, in implementing WASH, Livelihoods and other activities
Coordination and Leadership:
Participate and represent Concern in interagency coordination with relevant actors at District level and participate to the provincial cluster meetings when appropriate.
Share information on Concern’s activities with coordination structures
Develop strategies and plans that contribute to raising the profile of Concern as a leading organization in both provinces
Participate in donor calls and meetings, and prepare appropriate material to present programme updates.
Monitoring and Evaluation/Accountability:
Work closely with field teams on objectives, indicators and activities and develop clear monitoring frameworks for the programme in collaboration with the M&E Team and Programme Director.
Maintain an effective monitoring and planning system, which informs reporting and project design.
Identify and document programme learnings and success cases and disseminate learning
Ensure effective implementation of the M&E plan, ensuring accurate information is collected, analysed and used through Results Based Management
Concern is committed to increasing its accountability to different stakeholders, and particularly to beneficiaries. Working with the support of the Programme Director, ensure the Core Humanitarian Standards (CHS) of accountability benchmarks are understood by team members and appropriately incorporated into programme activities.
As part of the accountability initiative, participate in the implementation of the Complaints Response Mechanism (CRM) and ensure that programme information is clearly communicated to communities.
Produce timely and accurate budgets, forecasts and budget revisions for the projects while building the capacities of the WASH assistant to improve his budget management skills
Manage and monitor the programme budget and ensure expenditure is in line within agreed projections
Ensure that programme expenditure takes place in line with donor policies and procedures, and that resources are optimally utilised.
Staff Management and Development:
Management of the Programme team, including technical WASH, shelter and livelihoods staff
Participate in the recruitment of the programme team staff
Establish clear performance objectives for each of the reporting staff and conduct formal Performance and Development Reviews (PDRs).
Build the capacity of current team members on project management and relevant technical skills.
In line with Concern’s commitments under the Core Humanitarian Standard (CHS):
Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
Work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.
Ensure team members are aware of Concern’s policies and procedures, and with the support of others, carry out regular briefings on these policies, including the P4, security management, accountability, anti-fraud etc. Contribute to the implementation of these policies.
Together with other project teams members, ensure HIV & AIDS, inequality and risk and vulnerability are analysed, mitigated against and responded to during the overall planning, implementation and management of the WASH project
Your skills and experience will include:
Education, Qualifications & Experience Required:
At least 4 years of experience in implementing multi sectoral programmes in a complex emergency context, with proven experience in all cycles of the programme cycle
Practical experience in managing projects in one of the technical areas – WASH, shelter or livelihoods.
Experience working on programmes funded by USAID
Spoken and written French & English
A proven record of effective team and people management.
Sensitivity to cultural differences, and the ability to work in a wide variety of cultural contexts.
Excellent teamwork skills and the ability to build good relations both internally and externally.
Experience of building capacity of internal and partner staff
Experience in donor reports and communications
Proven financial management skills.
Commitment to Concern’s ethos and values.
Sound IT skills, including Word and Excel.
Good team player, flexible and capable of working with a multinational country team,
politically and culturally sensitive.
Ability to cope with stress; work under pressure often to strict deadlines.
Facilitation and interpersonal skills.
Analytical and problem solving skills.
Ability to organize and prioritize workload
Knowledge and experience of cash programming
Familiarity with logistics, HR, Finance, and administrative processes of Concern
Understanding and experience of mainstreaming issues of gender equity, HIV, and AIDS into programme planning and implementation.
Proven influencing and negotiating skills with internal and external audiences
All applications should be submitted through our website at https://jobs.concern.net by closing date. CV’s should be no more than 4 pages in length. Les candidatures en français sont les bienvenues.
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HIV testing and travel restrictions based on HIV status apply in DRC. This means that in order to obtain a visa or work permit, the government of DRC impose HIV-related travel restrictions usually involve a mandatory declaration of HIV status and/or testing.
Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.
Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.
Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.
Your Personal Data
During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
For additional information please consult our web site or contact the Human Resource Division in our Head Office.
You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy .
- JD DRC Programme Coordinator November 2022_FINAL.pdf (125.42 KB)
- 2022 T&C’s Band 4 Unaccompanied.pdf (31.02 KB)
Salary:€44,133 – €49,038
Based in Country:Democratic Republic Congo
Job Title:Programme Coordinator
Contract Type:Unaccompanied Fixed Term International Contract
Benefits:See T&C’s attached
Closing Date:8 February 2023
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